Back to ASH

Effective and updated 11 October 2026

Referral & Wallet Terms

How eligibility, referral attribution, wallet records and withdrawals work on ASH Glo.

These terms apply to the optional referral and wallet features made available by ASH Global Technologies through ASH Glo. Availability, amounts, fees, countries, payment methods and minimums are those displayed in the app when you use the feature.

1. Eligibility and availability

Referral earning is available only in supported regions and to accounts that meet the status and activation requirements shown in ASH Glo. Access to other ASH Glo features does not guarantee eligibility to earn, withdraw or receive a particular payment method.

Optional referral activation

Referral earning is region-gated to Cameroon and Nigeria. Optional activation costs 5,000 XAF, not a general registration fee. The current activation screen accepts supported Mobile Money or eligible XAF wallet funds, not direct card checkout. Card top-ups settled in another currency cannot automatically pay an XAF activation fee.

2. Referral attribution and rewards

  • A referral is attributed using a valid referral code or link recorded during the supported registration flow.
  • The current programme can calculate rewards across up to three referral levels for eligible activated accounts.
  • The amount and eligibility rules displayed in the app at the relevant time control; rewards are not guaranteed income.
  • A pending or displayed amount may be corrected or reversed when a payment fails, is refunded, duplicated, disputed, unauthorized or linked to abuse.

3. Prohibited referral conduct

Self-referral, duplicate or fake accounts, misleading income claims, paid or coerced sign-ups, identity misuse, automated registrations and manipulation of payment or referral records are prohibited. ASH Global Technologies may hold, reverse or remove affected rewards and restrict an account while the matter is reviewed.

4. Wallet records

Card collections, where offered, use Stripe-hosted Checkout. Supported Mobile Money means MTN MoMo and Orange Money through TchokoPay in Cameroon (XAF). M-PESA is not integrated or available. A country or currency selector does not establish payment or withdrawal support.

A checkout return, phone prompt, screenshot or pending entry is not proof of payment. Card collections are confirmed using verified Stripe webhook evidence or a server-side check against Stripe. Mobile Money collections are checked against TchokoPay’s transaction status or verified callback. Bank transfers are available only when verified bank instructions are supplied and remain pending until Finance confirms receipt; this is separate from Stripe bank payout setup.

Collection, wallet credit, service completion, provider transfer and bank receipt are separate statuses. A payment receipt does not prove service delivery or bank payout. Pending or failed payments are not received funds. ASH Glo does not collect full card numbers, card security codes or Mobile Money PINs through these hosted flows.

One wallet has a currency dropdown: Mobile Money funds are recorded in XAF; card top-ups use the gross amount and currency actually settled into ASH’s Stripe balance, not necessarily your card’s country or billing currency. Selecting a currency does not exchange money; unfunded currencies show zero. The Money flow chart summarizes recorded completed movements, not a bank statement or investment forecast.

The ASH wallet is an account ledger showing eligible balances, earnings, commissions, adjustments, transactions and withdrawal status. It is not a bank account, deposit account, savings product or investment product. Wallet values do not earn interest.

ASH Global Technologies retains transaction and accounting information needed to operate and reconcile the wallet, referral, booking and withdrawal systems. If the display conflicts with a verified provider callback or ledger record, the verified record controls and Support can review the discrepancy.

5. Withdrawals

XAF Mobile Money funds use MTN/Orange withdrawals, with a 100 XAF minimum. Card-funded balances use the matching-currency Stripe bank route, with an app minimum of 1 currency unit, subject to provider eligibility, funding and execution controls. Stripe collections cannot fund TchokoPay withdrawals; balances are not converted between rails.

Stripe bank setup is shown only to approved providers and depends on identity requirements and account capabilities. Hosted onboarding collects requirements currently due; more may be requested later. Ineligible customers do not gain a bank withdrawal destination by topping up by card. Direct withdrawal to a saved card and automatic provider transfers are not currently enabled. A credited balance does not guarantee an immediately available withdrawal. No instant payout or automatic e-Transfer is promised.

Supported withdrawal methods, destinations, minimums and fees are shown before submission. Mobile Money withdrawals use TchokoPay where supported. Withdrawal requests are reviewed by authorized staff and may remain pending while ASH Glo checks account status, destination information, available balance, duplicates, fraud indicators or unresolved obligations.

A withdrawal may be declined, delayed or returned when information is incorrect, the provider rejects it, funds are not available, a legal restriction applies, or account review is required. Never provide ASH Glo with a Mobile Money PIN or card security code.

6. Disputes and account closure

Report an incorrect wallet or referral entry through Support or support@ashglogroup.company. A pending balance, withdrawal, dispute, refund, chargeback or accounting obligation may prevent immediate completion of an account-deletion request. Required transaction and accounting records may remain after closure as described in the Privacy Policy.

Related documents: Terms of Service, Privacy Policy, Community Guidelines, Marketplace & Booking Policy, Referral & Wallet Terms, and Account & Data Deletion.